Find answers to common questions about our products and services.
We offer a 30-day return policy on all unused items in their original packaging. Please contact our customer service team to initiate a return.
Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.
Yes, we ship to most countries worldwide. International shipping times and costs vary by destination.
No. DUCERUP™ does not in anyway alter the original fish finder or connect electrically to the fish finder.
No. But it has been field tested and will withstand the rigors of ice fishing including, hole hopping, and travel in ice shelters and vehicles, but like anything plastic in the cold, if you hit it hard enough with something it may break. With that said if you break a component of your DUCERUP™, we will replace it. You pay to ship the broken DUCERUP™ to us for forensics so we can improve our product and we will send you a new one back free of charge.
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